Win Customer’s Loyalty Using Web 2.0 Technology

July 27th, 2008

I received the following message when I logged in to my EzineArticles account:

“Current Article Review Status

We are experiencing an unusual high increase in article submissions and are currently 3-5 days behind. We apologize for the delay. Please know that your article submissions are important to us.”

Well, I guess there’s little I can do besides waiting for the approval. But, please hold on… There’s something that I would like to share with you. It relates to how customers behave in the present web 2.0 era… Sounds quite interesting, doesn’t it? Read the rest of this entry »

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